Editorial Statement: Information Systems and Health Care Department

This paper introduces the Information Systems and Healthcare Department of CAIS. The new department focuses on research that crosses traditional boundaries between information systems (IS) and health informatics disciplines. The purpose of the department is: 1. To increase opportunities for authors to publish health-related research to IS audiences. Submissions intended to meet this first objective should address topics that are interesting to the IS community and add value to the IS literature stream. 2. To support the efforts of researchers who conduct studies crossing IS and healthcare disciplines. Submission is encouraged for studies of the research process, tutorials, panel discussions, information system design and implementation studies, case studies, and other materials that will help researchers to create and carry out high-quality research in the area

A Communication Goals Model of Online Persuasion

Online communication media are being used increasingly for attempts to persuade message receivers. This paper presents a theoretical model that predicts outcomes of online persuasion based on the structure of primary and secondary goals message receivers hold toward the communication

Measuring Mobile User Experience Instruments for Research and Practice

User experience (UX) research focuses in large part on how users subjectively evaluate digital products, services, and software. In the mobile computing domain, however, UX researchers currently face limitations in the multifaceted measures that they can apply to assess specific mobile device and software combinations. Currently available measures can produce only single-score usability measures (e.g., the well-known system usability scale and its variants) or cover only a part of the mobile device-software user experience (e.g., the recently developed mobile application usability instrument). This paper adds two multifaceted survey instruments to the toolkit of UX researchers and practitioners: the mobile user experience (MUX) instrument, a 15-item instrument tailored toward scholarly research, and the short-form sMUX, a six-item instrument intended for use in practical settings or other situations where survey length is constrained

AMCIS 2017 Panels Summary Report

The 23rd Americas Conference on Information Systems (AMCIS’17) included nine panels over three days. In this report, we overview each panel and provide the contact information of each panel’s moderator so that readers can reach out to obtain additional information. The panels addressed a range of ongoing and emerging concerns of our discipline: one panel addressed IT security auditing, two addressed pedagogy, three addressed digital infrastructure, and another three addressed academic programs in analytics and information systems. We also discuss logistics of organizing panels, which individuals who organize future panels at AIS-affiliated conferences should find helpful

Editors’ Introduction to the Special Section on Patient-centered e-Health: Research Opportunities and Challenges

We initiated the CAIS Special Section on Patient-Centered e-Health (PCEH) to provide support for the PCEH discipline, which has recently emerged to meet the practical need of supporting patients in managing their health. Because there are significant challenges in designing, developing, and using PCEH applications, there are many opportunities for IS researchers to study familiar topics, but in the very different healthcare delivery context. As an emerging discipline, PCEH is struggling with reconciling ambiguous definitions across studies, defining the discipline boundaries (how they overlap and are distinct from related research areas), and developing the exemplary research studies that can guide future research. Thus, the goal of this Special Section, as far as possible, is to gather a set of research articles that will move the PCEH discipline forward by providing resources and examples to support future PCEH research that is theory-based, is focused, and can build a cumulative literature and research tradition. In this Introduction to the CAIS Special Section, we argue that IS researchers are especially well-equipped to undertake PCEH research and thereby overcome the many challenges unique to PCEH study. We discuss the challenges in the emerging PCEH discipline and present approaches that IS researchers might take to meet these challenges and produce the exemplary studies needed to further the discipline. Our arguments and observations are supported by the fourteen articles that make up the Special Section. These fourteen articles represent four areas of emerging PCEH research, namely PCEH and the Healthcare Delivery Context; Models of Acceptance, Use, and/or Outcomes; Patient-centered Design Research; and Assessment of PCEH websites

Interdisciplinary Research and Publication Opportunites in Information Systems and Health Care

Healthcare is a large and growing industry that is experiencing major transformation in its information technology base. IS confronted similar transformations in other industries and developed theories and methods that should prove useful in healthcare applications. In turn, IS may benefit from incorporating knowledge from health informatics, a discipline that studies IT within medical and healthcare contexts. Despite the benefits, it is often a struggle for interdisciplinary researchers in IS and healthcare to publish their work, especially in journals directed toward IS audiences. In this paper, we outline strategies and resources to help ease this publication bottleneck. As a part of our discussion, we identify and categorize journal outlets for interdisciplinary research in IS and healthcare

An Integrative Model of IT Continuance: Applying Measures of Intention, Prior IT Use, and Habit Strength Across Conditions of Sporadic and Frequent IT Use

This paper is motivated by the desire to integrate and expand two recent literature streams, one that models effects of prior IT use and habit strength on continued IT use and another that studies how to apply such models to IT that are used in a characteristically sporadic manner. We find joint predictions of continuance intention, prior IT use, and habit strength within our research model are superior to subsets of the model across the range of frequency we studied. However, subsets of the model are able to provide reasonable predictions where all measures are not available

The Role of Work Pressure in IT Task Groups: Identifying Theoretical Constructs

This paper introduces the study of group work pressure (GWP) in information technology (IT) task groups. We theorize that GWP arises from demands and resources in group work and that high levels of GWP inhibit group performance. To identify the constructs of a new group task demands-resources (GTD-R) model, we solicit subjects’ descriptions of factors associated with high and low pressure group work situations they have experienced. We find that GWP is composed of characteristics of the task, group, environment, and individuals in the environment. Group characteristics include expertise of the group, group history, and degree of interpersonal conflicts. Individual characteristics include task motivation, personal expertise, and positive/negative consequences. Task complexity, time pressure, and external resources available to the group complete the model tasks. The findings extend prior demands-resources research, suggesting a research model for future study and practical mechanisms for reducing undesirable effects of GWP